It Specialist Job At Health Connect 24x7, Lagos


IT Specialist Job at Health Connect 24x7 Health Connect 24x7, the first Nigerian 24x7 Population Health Management provider combines next-generation telemedicine, telemonitoring and home health to provide immediate access to highly trained and experienced doctors and wellness experts via voice/ video calls as well as on-site doctor visits and clinics for healthy, acute and chronic condition management.We are recruiting to fill the position below: Job Position: IT Specialist Job Location:  Yaba, LagosEmployment Type: Full-time Job  Summary IT specialists usually provide similar services related to software, hardware, databases, Web resources, networks and enterprise systems.Duties of an information technology specialist can include network management, software development and database administration. Duties and Responsibilities On site role, providing coordination of the delivery of IT infrastructure components in site capital projects, reporting to the capital project IT lead(s).This candidate will work closely with capital project IT teams and will provide a full-time on-site presence to assist in delivering the IT solutions designed for the projects.IT Network, Hardware and software support.Applying software patch and updates whenever it is requiredFirst point of contact for Avaya and coordinate with Avaya team in case of any technical issues.Primary point of contact for reported call center issues, troubleshooting for hardware/software problemsEnsures that IT compliance Issues/concerns within IT are being appropriately evaluated, investigated and resolved.Provides Office 365 Management and support to new and existing employeesShould be capable to provide remote support/assistance whenever required to ensure business continuity.Manages and generates different backend IT reports/customizations for management/clients as requested.Training new employees in EMR, Email or any software or hardware used in business.Handling IT procurements based on budget and business needsSubmitting ticket with different technology partners, vendors or service providers in case of any technical issues and coordinating with them to solve issues based on priorities.Implementing, following IT security policies and guidelines.Tracking and maintaining all IT inventoryPerforms other duties as assigned Minimum  Educational  Requirements Degree (Information Science, Computer Science, Management Information Systems or related technical degree) is preferred.A professional certification in IT Security/risk assessment will be an advantageKnowledge of ITIL/Certification is an added advantage.Identify preferred requirements:CCNA is a plus.Excellent communication, leadership and management skillsAbility to fill multiple roles simultaneouslyProven track record of maintaining IT structural integrityAbility to Collaborate with Technical & Non-Technical team membersGood understanding of IT operational processes and structured in ways of working Soft Skills: Excellent oral and written communication skills in preferred language/sVery strong problem-solving skillsAttention to detailsAbility to work independently and take initiativeOrganized and meticulousAbility to multi-task, set priorities and manage self and othersWork Experience:At least, 7years of proven cognate experience in a similar IT role with at least 2 years of which is supervisory. Salary N350,000 - N365,000 / month.

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