Job Description
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Job Title Head of Department: Sales & Marketing
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Category Market Research Analysts and Marketing Specialists
Description
Responsibilities:
Strategy \u2013 Developing & Executing Strategic Plans:
- Develop (with corporate) and implement the Nigeria sales, marketing, PR, and branding strategy (both short term and long term)
- Formulates, develops, and implements creative, advertising, media, and promotional campaigns for channels
- Including a relevant digital marketing strategy (organic and paid)
- Develop and grow a locally relevant Sales and Marketing distribution network, including a direct sales force that can project the brand as a locally relevant brand
- Translate Organizational sales targets and strategy into meaningful operational targets and strategic focus areas for the business unit under management
- Use customer insights to identify and evaluate strategic and innovative revenue-generating sales initiatives
- Launch Viable projects in support of business objectives
- Identify required improvements to \u2018Join' and onboarding journeys and minimise leakage from the acquisition funnel
- Work closely with the organization in Nigeria to leverage synergies in Sales and Marketing where possible
Channel Management:
- Design and Implement a channel enablement framework throughout all territories.
- Develop a clearly articulated and logical route to market with the Channel Partners, not limited to Direct SalesForce, activation drives/roadshows, tents/pop-ups, informal retail, formal retail, etc
- Develop Channel incentives jointly with Management. Ensure all Channel incentives are aligned with organizational goals.
- Develop a strong collaborative working relationship with the Channel Partners.
- Harness new distribution opportunities with alternate channels
Sales Budget Management:
- Set sales budgets and targets for Nigeria.
- Budgeting and forecasting, and monthly variance analysis for performance against actual financial results
- Rigorously monitor sales performance against approved budgets and put measures in place to address variances. Continuously identify areas for improved efficiency
Marketing Budget Management:
- Manage annual budget and forecast exercises
- Rigorously monitor Marketing performance against approved budgets and put measures in place to address variances. Continuously identify areas for improved efficiency
Sales Operation Delivery:
- Establish sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products
- Implement national sales programs by developing field sales action plans
- Ensure that all sales channels are sufficiently trained on both the acquisition journey as well as upcoming and existing content slate, to maximise sales pitch effectiveness
- Ensure all points of sales are optimally branded, and this POS marketing is updated frequently
- Develop the various sales channels to optimally sell a mix of our mobile products
Marketing Operation Delivery:
- Execute the newly developed Brand Strategy and set up metrics to measure the success of rollout
- Develop and manage creative marketing initiatives in support of organisation's range of activities \u2013 across traditional channels and digital channels including PR, Social (organic), and ideally performance marketing
- Introduce key marketing policies and processes in order to optimise Subscribers' engagement
- Align the organisation internally around marketing, brand, and customer objectives
- Guide and direct the development and execution of through-the-line marketing communications across all touchpoints
- Manage advertising agency, PR agency, and marketing consultants
- Guide and direct the design, development, and deployment of campaigns to specific markets. Weekly, monthly and quarterly report on the performance of campaigns in Nigeria
- Ensure consistent brand messaging across the organisation to optimize ROI and brand health
- Drive customised marketing based on knowledge gathered and assist sales in driving customised sales drives in those territories.
Requirements:
- MBA or equivalent qualification
- A minimum of 10 years of senior management experience
- At least 7 years of marketing leadership experience, with a history of launching new brands
- Extensive experience in sales leadership including developing and managing sales channels from scratch (formal and informal channels)
- Strong digital marketing background, including organic and paid (social, google, etc)
- Detailed commercial and financial acumen, balanced with creative flair
- Ideally, experience in the Pay TV or OTT industry (or experience in selling and marketing digital B2C services)
Technical Competencies:
- Brand Strategy, development, and management
- Content marketing strategy, development, execution, and optimisation
- Sales channel strategy, development, and management
- Sales forecasting
- Media agency management
- Commercial acumen
- Developing value propositions
- Competitive analysis
- Reporting and Research
- Financial Management/Budgeting
- Regulatory compliance and legal environments
Behavioral Competencies:
- Strategic Thinking
- Networking
- Risk Management
- Negotiation Skills
- Future-Oriented