Field Sales Supervisor - Lagos - Nigeria

Job Description

  • Job Title Field Sales Supervisor

Description


Job Summary


Are you driven by using the art of negotiation to influence an outcome? Explore an opportunity with our global FMCG organisation in Nigeria!


To be successful in the role you must:



Achieve set sales turnover in a given territory


Effectively manage sales staff to drive maximum product availibility



Key Responsibilities and Deliverables:


Achievement of Set Sales objectives



Direct all sales activities to maximise sales revenues


Ensure breakdown of Daily & Weekly agreed sales targets and communication of the same


Continous monitoring and evaluation of the weekly sales target


Provide input into establishing which resources are needed by using the most efficient and cost effective method to achieve set sales results that meet client objectives


Continually benchmark and optimise sales achievement processes against best practice


Ensure execution of the route to market retail program


Ensure sales volume growth through demand creation


Monitor and check quality of work produced by FSR and take corrective action when necessary


Ensure feet on street of the FSR team


Provide regular feedback to Field Sales Manager



Account management alignment



Ensure distributor management through working closely with distributors and other partners to meet and exceed sales growth targets


Ensure detailed sales target control


Address and follow-up all customer queries and problems


Stay abreast of the market and competitors


Meet client / customer and company performance standards and ensure subordinates do likewise



 


Operational excellence



Keep up to-date Joint Business plans (JBPs) and has at least quarterly business review sessions with client to unlock growth opportunities


Work closely with the client account teams to meet sales & growth targets


Keep up to date distributor contacts


Document and manage expenditures


Ensure effective and efficient management of Smollan assets including HHT devices


Ensure compliance of set regulations between FSR and distributor


Implement and maintain sales operational excellence, policies and procedures including standard operating procedures


Develop and maintain relevant database of FSR customers


Ensure accurate information is recorded and quality checked. Take corrective action where necessary


Conduct monthly and quarterly FSR RAG performance reviews


Submit daily & weekly reports to field sales manager


Keep abreast of new developments in the industry and communicate new developments to FSR and Sales Manager


Work closely with KD customer service department to ensure timely dispatch and delivery of customer orders


Agree on deliverables, scope and timelines with field sales managers



Effective People Management



Communicate and ensure goals and objectives are in line with company objectives and that agreed goals, objectives and deadlines are achieved


Ensure FSRs achieve key sales outputs as per goals set


Manage FSRs performance, taking corrective action (in line with Code of Conduct) when staff’s conduct or performance is not in line with company and agreed standards, policies & procedures. Provide feedback to management


Allocate work to FSRs


Provide performance feedback to the FSRs


Identify training needs and communicate the same to L&D or HR


Manage and motivates sales teams through training and coaching in accordance with set company policies


Manage implementation and maintenance of the disciplinary code and grievance procedure


Conduct weekly FSR staff meetings


Continually provide feedback at all levels


Liaise with HR department regarding all problems and enquiries relating to the payment of sales staff



 


Effective Team & Self-Management



Ensure all information is cascaded and escalated in a timely and accurate manner.


Manage your FSR teams accordingly.


On ground trucking of FSR activities & performance


Providing timely and accurate daily records including FSR attendance


Ensure your teams are working in their respective planned Call cycle and manning principle is adhered


Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained


Demonstrate consistent application of internal procedures


Demonstrate abilities to anticipate and manage change


Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs




Degree, Higher or Basic Diploma in sales & marketing or relevant field


3 Years’ or more experience in the FMCG Industry as a senior sales representative


Own Motorbike/vehicle


Valid Motorbike/vehicle licence
   
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